5 Tips for Finding A Good Transportation Company
When it comes to shipping a vehicle—whether it’s a single car or a full load for a dealership—choosing the right transportation company is critical. A reliable company ensures your vehicle arrives safely, on time, and at a fair price. But with so many options out there, how do you separate the best from the rest?
Here are five essential tips to help you find a trustworthy vehicle transportation company.
1. Check Their Reputation and Reviews
Before committing to a transport company, do your research. Look for:
✔️
Customer reviews on Google, Yelp, and the Better Business Bureau (BBB)
✔️ Testimonials on their website
✔️ Complaints or red flags in online forums
A strong reputation with positive customer feedback is a sign that the company delivers on its promises. If you see a pattern of late deliveries, damaged vehicles, or poor communication, consider it a red flag.
2. Verify Licensing and Insurance
A legitimate transport company should be fully licensed and insured. Here’s what to check:
🔹 FMCSA Registration – The Federal Motor Carrier Safety Administration (FMCSA) regulates vehicle transporters in the U.S.
🔹 Carrier Insurance – The company should ensure that all their carriers have proper insurance coverage in case of damage.
While they may not offer their own insurance, they should work only with fully insured carriers.
A company that hesitates to provide this information is not worth the risk.
3. Ask About Their Transport Options
Different transport services are available depending on your needs. Make sure the company offers:
🚛 Open Transport – The most common and cost-effective method, ideal for standard vehicles.
🚛 Enclosed Transport – Provides extra protection for luxury, classic, or high-value cars.
🚛 Door-to-Door vs. Terminal Shipping – Some companies offer home delivery, while others require you to drop off and pick up from a terminal.
Understanding these options helps you choose the right transport method for your vehicle and budget.
4. Get a Transparent Quote
A trustworthy company will provide clear and honest pricing with no hidden fees. When requesting a quote, ask:
💰 Is the price final or subject to change?
💰 Are there extra fees for fuel, storage, or last-minute scheduling?
💰 What payment methods do they accept?
Be cautious of companies offering suspiciously low prices—this often leads to unexpected charges or unreliable service.
5. Evaluate Their Communication & Customer Service
A good transport company should be responsive, informative, and easy to reach. Before booking, test their customer service by:
📞 Calling or emailing with a question—Do they respond promptly and professionally?
🛠️ Asking about tracking—Can they provide real-time updates on your shipment?
✅ Confirming policies—Do they clearly explain terms and conditions?
A company that communicates well before booking is more likely to provide a smooth shipping experience.
Finding a reliable vehicle transport company doesn’t have to be stressful. By following these five tips—checking reputation, verifying licensing, understanding transport options, getting a clear quote, and evaluating communication—you can make an informed decision and ensure a hassle-free vehicle shipment.
🚗 Ready to ship your car with confidence?
Contact us today for a quote and experience top-notch service from a company you can trust!